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Matest C405-15N - no LAN communication in MAX

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Hello,

 

I'm pretty around here and not a programming expert at all, but hopefully I'll be able to find some help. I recently bought a laboratory equipment from company Matest in Italy, on which 7 instruments (LVDTs and pressure transducers) connect to an 8-channel data acquisition box (model C405-15N). This one can be connected to a PC via a LAN/Ethernet cable. I've tried to use the software they provided, but it's incomplete, not very user friendly and does not have the flexibility I need to see and plot data in real-time while doing my tests.

 

So I thought that I might use my Labview 2012 license I've been using for another purpose which would allow me to program what I need. However, I haven't been able to connect or recognize the instrument in MAX with VISA TCP/IP, either by auto-detect or manual entry. I can ping with the instrument no problem and connects to the other software with no issue. Can someone suggest something? I included 2 photos of the instrument and interface.

 

Thanks


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