I have an existing setup that controls an Agilent 34970A and wanted to add a power supply(BK Precision 1786B).
The power supply has a NI certified driver, so I thought the example VIs would work when I installed the driver, but they don't and I could use some help figuring out what's wrong.
Some details/things i've investigated:
- Labview 2014, NI-VISA 16.0, MAX 16.0.1 (other installed software also listed in the attached image)
- "BK Precision 178XB Series" appears under "Installed Instrument Drivers" in the NI Instrument Driver Finder window, but does not show up under "Connected Instruments" and does not respond when I run the example VIs in the driver folder
- The power supply is connected to the computer through a usb-serial and shows up under windows device manager as "Prolific Serial-to-USB Comm Port(COM3)"
- I am able to add it to NI MAX as a new port(parallel or serial), but even with the correct port settings the program cannot communicate with it. Status displays "Not Present."
- I am able to communicate/control the power supply with the manufacturer's program, so I know that both the cable and power supply are functional
- In the example VI, the device does not show under "VISA resource name"
I'd appreciate any input on what could be wrong/steps I could take to get the power supply working with Labview.