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Sorensen XG 40-21 communications crash

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Hi,

 

I inherited a LabView application that controls 30 Sorensen power supplies.  It has a communications crash about once a week that is driving me nuts.  See the attached image for an overview of the communications architecture. The application communicates with the supplies to turn them on/off and once on, polls constantly for supply status: current, voltage, interlock. 

 

When it crashes, I’m able to stop and restart the LabView app OK, but it doesn’t resolve the problem.  A PC reboot is required.  I don’t have to touch the supplies to recover. Once the error occurs, it cannot talk to any of the supplies.  It starts with an error code: 0xBFFF0000. I've also attached a text file of the IOTrace.  It almost seems like the FTDI driver is getting locked up. 

 

As far as I can tell, it doesn't use the Sorensen LabView drivers.  I don't know if it's a home rolled version or leveraged from something else.  A zip of those are attached as well. 

 

 

System particulars:

 - Windows 7 PC

 - FTDI driver 2.8.28.0

 - LabView 2011

 - Visa 5.1.2

 

I appreciate any ideas and help. 

 

 

Kind regards

 

Mike

 


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