Hi everyone,
I'm using the USB4000 for a university project and hadn't had any problems connecting it up to my old computers however I had to change the computer I was working with and haven't gotten the USB to correctly connect.
I was running Labview 2019 on a windows 7 machine (and it worked correctly with a windows 8 machine too), with the instrument drivers downloaded from NI themselves. Installed the correct INF file and whenever I'd connect the instrument to the computer USB4000 (loong name) would show up under devices and interfaces.
Now I switched from a windows 7 to 10 machine and I did the same procedure as before but the instrument won't show up on NI MAX and on the device manager I'll show up with unsucessful attempt at installing drivers.
Any idea what it might be? I'll double check Friday on my old windows 7 computer to see if it still recognizes the device.
Thanks
Lu