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LabView Cannot find units problem with Hardvard 11 Pico Plus Elite pump

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Hello,

     I am having a difficulty to use LabView driver to control Hardvard 11 Pico Plus Elite pump.  When I used the driver to run the pump, the LED of the pump was only flashing and the pump didn't do anything. The error message showed that Error-1073999876 occurred at Read Range.vi and Possible Reason(s): Cannot find units. 

      The version of the pump firmware is v1.0.6. The pump is connected with the computer by USB cable provided with the pump.

      It will be greatly appreciated if anyone could help to provide some ideas to solve the problem.

 

      Best regards

      Jim


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