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VISA Error 0xBFFF00A5 (VI_ERROR_INTF_NUM_NCONFIG) Encountered in NI-MAX when Connecting to Instr through GPIB-USB-HS

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HI,

I'm trying to connect to an ATS-810 over GPIB-USB-HS (PC -> USB -> GPIB-USB-HS -> GPIB Cable -> ATS-810). I can see the device clearly with the address "GPIB0::7::INSTR" in NI-MAX under "Devices and Interfaces." I can even open the "Communicate with Instrument" panel and query with *IDN. However, when i click "Open VISA Test panel" i am unable to open the resource.

I am currently trying to set up some automation in Visual Studio and call the .Open command which fails in the same way. 

 

It's curious that the device shows up in NI-MAX but not the VISA Interactive Control. In NI-MAX, the version shows up as 16.0.0f0. I'm not a professional with this software so if you need other information to diagnose, please let me know and I will provide. 

 

The error text:

Error opening resource:
GPIB0::7::INSTR

VISA: (Hex 0xBFFF00A5) The interface type is valid, but the specified interface number is not configured.


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