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VISA troubleshooting with puTTY

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I am attempting to talk to a device through USB but it acts as a COM port/ serial connection through a driver.

 

I am writing commands to the device, and the the bytes in port vi shows that bytes are being written to the device, yet the device does not respond at all.

I can easily operate the device through putty though.  I know the device works as I have confirmed it through an oscilloscope.  What else should I troubleshoot?  Or, are there other easier ways to write/read to a serial port other than VISA

 

I've attached a standard writing VI I have also tried with no luck.  Should I try to continue to use VISA, or can I emulate puTTY on labVIEW?

 


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