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Daytronic 4077 serial rs232 to usb

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I was wondering if anyone has ever had issues with the driver for the Daytronic 4077 strain gage controller.  I keep having the same error pop up in LabView 2015 which says: 

 

"Serial port initialization failed.  Check error codes on panel of "Serial Port INIT" VI."  

 

I have tried using a RS232 to usb connection I know works with a multimeter I am currently using on my computer.  I am running a laptop with Windows 10 as the operating system.  I thought the driver may not have been updated for the most current version of windows, so I found an older laptop with Windows 7.  I still ended up getting the same error using this older machine.  The error code 1073807302 is the error code which pops up and doesn't matter which VI I am running from the driver download.

 

I am wondering if anyone has anyother ideas on how to fix this problem.  Thanks for the help.


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