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Newport USB connection problem

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I'm having a problem communicating with a Newport 2936C power meter over USB - can't see the USB device in e.g. NI Max under "Devices and interfaces"

 

I've installed the newport device drivers: Computer Interface Software v3.0.2 from Newport ( http://search.newport.com/?q=*&x2=sku&q2=2936-R ).

I even upgraded the intrument's firmware.

 

The drirver Seems to install OK - I can see the device (Newport Power Meter)  listed under the Wndows Universal Serial Bus Controller list, yet no listing in NI-MAX.

 

I've tried this with 3 different computers (XP & Windows 7, LabVIEW 2012 & 2013) now to no avail.

 

Any suggestions?

Thanks,

Reuel


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