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eurotherm 3216 labview error

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Hello,

 

I recently downloaded the euotherm labview driver from ni.com and I am using this USB to RS485 converter  http://www.kksystems.com/english/html_files/product_pages/usb485.htm  for communication, unfortunately I keep getting this error when using both example VI's.

 

1. When I use the process value monitoring example vi
 
Error -1073807339 occurred at VISA Read in Eurotherm 32xx Series.lvlib:Utility MODBUS RTU Receive Message.vi->Eurotherm 32xx Series.lvlib:Utility Read From Register - Floating Point.vi->Eurotherm 32xx Series.lvlib:Utility Read From Register - Float or Int.vi->Eurotherm 32xx Series.lvlib:Read Process Variables.vi->Eurotherm 32xx Series Process Value Monitoring.vi

 

2. When I use the temperature control monitoring example vi

 

Error -1073807339 occurred at VISA Read in Eurotherm 32xx Series.lvlib:Utility MODBUS RTU Receive Message.vi->Eurotherm 32xx Series.lvlib:Utility Read From Register - Integers.vi->Eurotherm 32xx Series.lvlib:Utility Read From Register - Float or Int.vi->Eurotherm 32xx Series.lvlib:Configure Instrument Mode.vi->Eurotherm 32xx Series Temperature Control Monitoring.vi 

 

Can someone please help with this?


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