I try to use the old GBIB-USB-HS interface connector to read the data from Optical Spectrum Analyzer.
I receive an error when I ran NI MAX software.
It says "This GPIB device is not a genuine NI product and is not supported by the installed NI-488.2 software. Please contact your NI sales representative for more information at ni.com/contact. (Error code: -37057)"
I'm not sure if this connector is genuine or not. Who I need to ask about it?
Does it mean that this connector is actually a clone?