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configuration problem with Thorlabs BBD302 - 2-Channel Benchtop 3-Phase Brushless DC Servo Controller

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Dear community,

we are using Thorlabs BBD302 - 2-Channel Benchtop 3-Phase Brushless DC Servo Controller.

we are trying to communicate with the motor via APT and LabVIEW ActiveX control. But we failed to communicate. The system shows the USB is connected. But in the APT configuration utility and LabVIEW ActiveX control, we can't find the motor.

kindly let me know the further proceder to rectify it.

Thanks in advance

Priya

 

 

 

 

 


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