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How to get data in serial communication

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I would like to create a program that acquires temperature data from an optical fiber thermometer and makes real measurements with LabVIEW.

Currently, when I connect an optical fiber thermometer to a PC and send a command using the "simple serial" in the LabVIEW sample program, I have confirmed that bidirectional communication is possible because a response is returned.

However, when I send the command to start measurement, the data (hexadecimal) that should have been sent is not sent.
The measuring instrument has started measuring and the temperature is displayed on the monitor.

I think it will probably improve the sample program (simple serial) I'm using now, but I have no idea how to improve it.
If anyone knows, please give me some advice.

 


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