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Im having a read VISA error *IDN?

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Hi everyone, first at all, Im very noob with english and labview, I had posted others post when I couldnt connect nothing but now I can connect the devices using a rs232 adapter, I can write commands and the device reponse correctly but the error ocurre when I try to read like *IDN?, the device is enable to do it (In manual). I receive 0 bytes of data and I dont know how to continue.salida.pngCaptura2.PNGCaptura.PNG

 

Im trying with the TTI power supply QL355P like this post: 

 

https://forums.ni.com/t5/LabVIEW/Problem-with-VISA-Read/td-p/3812605/page/2?profile.language=es

 

The user said that he make his own driver but I dont know how.

 

I wait you can help me, Im doing my job without that but I know that will be more easily if I get it.

 

 

 


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