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NI-MAX communication with Keysight E5810B LAN / GPIB / USB gateway

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Hello

We have E5810B LAN / GPIB / USB Keysight gatewayWhen we use their soft keysight connection expert 2020.

We can see all the equipment plugged in and used.

But when we do not connect to NI-MAX, we only detect the GPIB port (TCPIP0 :: xxxxx :: gpib0,8 :: INSTR).the usb and com ports are invisible.

Is there a specific driver to install?


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