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VISA driver for Andor iXon Ultra 897

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Hi,

I'm trying to control an iXon 897 through LabVIEW. I have made a .inf file w/ VISA driver wizard and have succcessfully signed it (I'm using Win 10). NI-MAX identifies the USB device but when I try to interact via basic I/O *IDN?\n, it gives a read operation error and returns 0 bytes. What am I doing wrong? Is the command different for this camera?


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