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VISA unable to connect in NI Max

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Hello!

 

I apologize if this issue is relatively trivial. I am not very well-versed in using VISA. I have searched the forums for this issue and I cannot seem to find my exact issue or any solution that works, so I decided I had to write my own thread.

 

So I have  MKS Mass Flow Controller. It has an ethernet cable coming out of it. I connect this ethernet cable directly into the socket on my computer. I set it up so it has a static IP address. I then tried to follow this guide, and I am able to ping the device from the command prompt, telling me that it is talking to the computer. I then continue with this guide and open up NI Max, go to Devices & Interfaces > Network Devices. I right click and select "Create New VISA TCP/IP Resource..." which brings up its dialog to select how to find the new device. I tried using the auto-detect and it said that "No VXI-11 LAN/LXI instruments were found on the local subnet.". I then tried to do the Manual LAN connection and I put in the IP address that I was able to ping in the cmmd window. I got the following error when I tried this:

 

Could not open a VISA session to "TCPIP0::192.168.2.155::INSTR". 

VISA error code 0xBFFF0011

Insufficient location information or the device or resource is not present in the system. 

 

I feel like it is something rather simple that I am missing, however I cannot figure out what it is. 

 

Ideally, we will have 3 mass flow controllers all with their ethernet cables connected to an ethernet switch and then one ethernet cable going into the computer's socket from that. I would like to be able to eventually make a LabView program to read from all three at the same time, although the first thing to do this is to get them to actually connect so i can use a VISA in LabView. 

 

Thank you so much for any help you can give!


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