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NIMAX connection with GPIB-USB-HS

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I am attempting to try and communicate with a Newport Conerstone Monochromator (manual) through a GPIB-USB-HS USB to GBIB controller. I have used the GPIB-USB-HS controller with a SR860 lock-in amplifier and it works fine.


When I connect the GPIB-USB-HS to the monochromator the NI-MAX registers an instrument and it shows the Primary Address as 4 (which is the default according to page 57 of manual) but it doesn't find the model or the status. I also get the instrument did not respond to the *IDN? command error. This may not be unexpected as the device may not respond to this as page 57 in the manual lists a INFO? command which mimicks the IDN command.


Using the NI-488.2 Communicator and trying to send the command "INFO?[lf]" (or "INFO? [cr][lf]"). I get a timeout error, in both the write and read function. Same thing happens if I try to communicate using the VISA test pannel.


Included with the monochromator is a software known as monoterm. I am unable to connect to this program through the GPIB-USB-HS either.


I have tried uninstalling and reinstalling all the associated software to no avail. If anyone has any experience with these devices or has any suggestions I would appreciate it.

 

Cheers, Drew.


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