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ni 488.2 update 18.5 - GPIB-USB-B not supported and GPIB-USB-HS not talking

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Hello,

 

We've just updated our Windows 10 x64 DAQ machines to NI VISA 18.0 and NI 488.2 18.5. The machines were working fine with USB GPIB adapters using v 16 of the above.  Now we find that GPIP-USB-B are not recognized by windows ('Unknown device'), while GPIB-USB-HS is working properly in device manage, but show up as generic USB device, and not as GPIB adapter in NI-MAX

 

Please advise on a fix.

 

p.s. ni-max screen shot attached


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