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Cannot get a query from USB Tekpower TP3005P power supply

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Hi everyone,

I am having a problem with getting a simple *IDN? query from my usb connected DC power supply through VISA test panel.  The device is shown in NI MAX as ASRL5::INSTR"COM5" and device status is working properly I get timeout error when trying to get a query.  FYI, the interface works with their own data logging software and in their user manual they have example SCPI commands. 

 

Thank you in advance for the help!


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