my laptop cannot detecte 34401a multimeter via GPIB-USB-HS

First, I'm sorry I can not speak English well.

My final purpose is leading dc Voltage via python (pyvisa)

there are not other option.

I installed NI-VISA and 488.2 driver, keysight connection expert

and NI MAX talk to me "This GPIB device is not a genuine National Instruments product and is not supported by the installed NI-488.2 software", keysight connection expert cannot detecte any instrument.

my environment:

windows 10, python3.7, NI-VISA 18.0, keysight connextion expert 18.1, 488.1 driver 17.6 and almost drivers are lastest version.

how can I detecte my 34401a??