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spectrum analyzer Agilent 4395A GPIB tu USB

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Hello everyone,

 

I am using a GPIB to USB cable to connect my computer (windows 10 pro, 64bits) to a spectrum analyser, But "measurment and Automation" does not recognize the cable  (see picture GPIB-USBattached) and it gives me the error:

"This GPIB device is not a genuine National Instruments product and is not supported by the installed NI-488.2 software (Error code: -37056)"

 

According to some source online and it may be a clone product that look like genuine National instrument but is not.

I have already re-installed Labview and the drive several times but it is still not working.

A orange light is lit on on the GPIB connector (see picture "28810561" attached)

Have you ever had a similar problem ?  or do you have any suggestions.

 

Thanks in advance.

Best regards

Oliver HUBERT


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