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gpib-enet 1000: Can ping IP but cannot communicate with GPIB instrument connect to it

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Hi,

 

Our lab normally use Agilent GPIBLAN gateways (sorry for mentioning this) and I have used those to communicate with GPIB instruments without problems before.   I have  had to a NI GPIB-ENET 1000 gateway recently (new to our lab)  and I thought it would be more or less a 'drop-in' replacement but I can't seem to be able to communicate with GPIB instruments with it.    I have followed the hook up instructions (as per online pdf), installed the NI software (NIVISA1501full.exe) from ni.com and although I can ping the gateway device, I cannot communicate with GPIB instruments connected to it (a simple Agilent 34401A DMM).  For the record, again, I can do this in a snap with the other vendor product.   I have used the NI MAX tool to try and troubleshoot but it won't let me add a GPIB ENET 1000 interface. The end goal is to use in conjunction with Matlab as all of our lab test scripts are Matlab).  

 

What am I missing?   Can you help me troubleshoot this so I can use your device?

 

Regards,


EricEng


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