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Problem recognizing a serial instrument with a USB adaptor in NIMax

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Hi Forum,

 

I have an instrument designed to be controled via serial signal with an RS232 cable and I am trying to get NIMax to recognize it and send some test commands.  My laptop (running Windows 7 Enterprise) has no serial port so I am using a USB adaptor to plug it in.  When I initially could not get the device to show up, I searched online and found suggestions that I should install the NI-VISA driver.  I downloaded and installed it, but it does not help-- the option to open the VISA test panels is grayed out and it says the device is "not present" even when it's plugged in.  When I open the VISA interactive control panel directly, the device shows up as a question mark, and if I double click it, it says the following:

 

Error opening resource:
ASRL10::INSTR

VISA:  (Hex 0xBFFF0011) Insufficient location information or the device or resource is not present in the system.

 

Any thoughts on how I can get my PC to communicate with the device?  Thanks in advance for your help.

 

Erica

 

NIVISA_Problem1.pngNIVISA_Problem2.png


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