U2702A cannot communcate to device.

I just got this device and the accompanying chassis U2781A.  I installed their IO suite, the U2781A driver, and the U2701A IVI driver.  The chassis recognized right away in NIMAX but the scope module failed to install its driver in device manager.  I installed thier Measurement Manager(instructions said I didn't need this) and then the driver installed and I can see both the chassis and module in NIMAX.  I can query both "IDN?" and get the right responses back.  In my Labview VI though, I cannot talk to it.  I am calling it with IVIScope initialize and get:

Error -1074134946 occurred at IviScope Initialize With Options.vi

Possible reason(s):

Primary Error: (Hex 0xBFFA1190) The session handle is not valid.

Complete call chain:
     IviScope Initialize With Options.vi
     IviScope Initialize.vi
     checkout.vi

If I try to call it with the device specific driver, I get:

Error -1074134946 occurred at AgU2701A Initialize With Options.vi

Possible reason(s):

Driver Status:  (Hex 0xBFFA005E)

Any idea what is going on?