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Visa Hex0xBFFF0015 Read Time out error for TCP/IP connection

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Hello

 

I am trying to connect a XPS-Q8 controller (from Newport) to my computer by TCP/IP connection. The instrument was not recognized by NI MAX and I had to add the instrument manually to the list. The IP address and the port number are validated according to NI MAX program, but unfortunetly I am receiving some error in the test panel page.

When I open the Visa test panel>> input and output>>*IDN?\n, there is no error in the write command but when I try to read command or query I receive this error message: Read Error, Visa (Hex 0xBFFF0015)Time out Expired before operation completed. Actually the return count is not 0 but still there is the read error message and I am not sure how to solve this problem.

I have tried different commands like *IDN?\r, changed the time out duration, but still I get an error message.  

Moreover, I have question about buffer operation in Visa test panel>> configuration >> buffer operation section. Is it OK that transmit and the set buffer are 0 or do I have to change them.

I have attached some snapshots from the NI MAX and the test panel.  

I will be really happy if someone can help me to solve this error message.

 

Thanks a lot for your help in advance.

 


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