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extra characters appearing when using VISA

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Hi, I am new to labview and have a problem I've been working on for a few days. I am reading masses printed from a scale hooked up by a RS-232 to USB connection, with the ultimate goal of recording mass vs. time. Currently random letters appear in the mass at various times and cause the waveform chart to drop to zero, Looking at the signal using another program I am getting a constant  mass reading. Searching the forums I have not been able to find a way around this problem. Any help would be . I attached my current program to the bottom to better explain my predicament. 


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