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Something wrong with GPIB-USB-HS connection with computer

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Hi. 

I just bought a GPIB-USB-HS from eBay. It is brand new. 

After I installed the NI488.2. The system(both the device manager and MAX) can recognize the GPIB-USB-HS. And the ready light was lit. 

However, something weird just happened. The ready light keeps going on and off. And the system(both the device manager and MAX) sometimes can recognized it, sometimes can't. I can't work with GPIB-USB-HS this way. Can someone help me to identify what the problem might be? Thank you.

 

I also made a video. Hope it would help you to identify the problem:

https://www.youtube.com/watch?v=iSlzG7zN_M4

 

Thank you very much. I really appreicate that. 

 

Best Regards,

Bruce


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