Controlling thermotron 2800 using lab view 2010

I am  using agilent 82357B GPIB - USB cable to control thermotron 2800 using lab view 2010

I could find the device in the MAX tool by enabling the NIVIsa tulip.dll option under passports

If i send the Read operation request under VISA test panel ,it always shows up the error "Time out before the operation completed " (Refer attachment)

I am getting the same error even in the VISA Read operation in LAB view .

Is the problem due to the agilent cable incompatibility?

Also ,It would be great if i get the sample vi's that has the GPIB settings and basic commands

(status, setting temperature , etc ) used to control thermotron 2800

Thanks