Hello,
I apologize in advance for my lack of computer/LabVIEW experience. Hopefully my problem has a straightforward solution that I'm just missing.
I'm trying to connect a Valco multiposition universal actuator to a computer to be controlled via LabVIEW. The model I have has a USB port and I'm connecting it to my computer via a USB to USB cable. Before I plugged in my device, I installed this USB driver from Valco's website: http://www.vici.com/support/download.php
My device shows up in both device manager and in MAX as "Com 8." It says in device manager that it is working properly. However, when I go to Instrument I/O in LabVIEW, there is no driver for my universal actuator and it says there are "no connected devices." I searched for Valco drivers on the LabVIEW website and could not find any.
Another odd thing I noticed is that when I look at the properties of my device in device manager, two device functions show up: USB Serial Converter and USB Serial Port (COM 8). Not sure if that's normal or not but I just thought I'd mention it.
Here is the manual for the product: http://www.vici.com/support/tn/tn415.pdf
Sorry if this description isn't detailed enough. I guess if anyone could point me in the right direction as far as establishing communication with my device and getting LabVIEW to recognize it, that would be great.
Thanks so much in advance!
Laura